At Toyjoyz we process orders as quickly as we can (though special circumstances sometimes arise). Orders are usually processed within 1-2 business days and shipping times are 4-12 business days in most cases.
Please allow up to 16 days before filing a complaint. You can also check our track your shipping on our track your orders page.
Our products are all shipped within USA. Hence all items are recieved with 4 to 15 days. Usually closer to the lower side.